Xero recently commissioned a report surveying 2000 small business owners around the world titled “The next chapter for small business: How to thrive in a changed world.” By Forrester Consulting.
They made 5 key recommendation:
• Make company and financial information easily accessible and digitised
• Create emotional connections with your customers
• Start from your accountant to seek out available help in the ecosystem
• Increase efficiency with cloud-based tools
• Leverage partner data sources to predict and plan
You can read the full report: https://www.xero.com/uk/the-next-chapter/?escape=true
It’s empowering to learn that you can do something and take back control when so much seems out of your hands.
Small businesses are resilient and have a chance to connect with people on a personal level; make the most of this advantage.
How has your business changed since the pandemic started?
#pandemic #newnormal #billpayments
